Back From My Unsolicited Hiatus

If you haven't noticed (which I really hope you have... I like to feel important), it's been quite a while since I've posted as frequently as I usually am accustomed to. Trust me when I say that it was definitely not because I didn't want to.

A little over a month ago (September 25th to be exact), I began experiencing issues with my internet connection. It was moving at an increasingly slower rate as the days passed. I contacted my internet provider (which I won't name simply because I don't believe in brand bashing on my blog) about my issue and they were able to resend a signal to my modem which helped increase speed for a little over 22 hours. 

The very next day I began having the same issue so I called back and set an appointment for a technician to come out on October 3rd to fix the issue. He wasn't able to fix the issue, so  I went from having slow internet speeds to none at all. Needless to say, I was annoyed. He pretty much let me know that while he was in the middle of diagnosing the issue, he noticed that there was an issue with the cables and he needed to send an advanced technician out to fix that and told me to expect one out the following week.

Well, the scheduled appointment date came and passed and still no technician had come out. I called and was told that all of the field representatives were tied up, no one would be able to come out until the following week, and that the issue required an intensive repair to the cable lines. I was guaranteed an appointment for another date. I repeated this process 6 times, still no one came out or even called to let me know what was going on. However, I remained very calm and tried to be as patient as possible -- although I work from home and all of my productivity and business requires internet service.

Today (November 11th, 2014) I'm finally back online after 6 and a half weeks and I'm so excited! I'm sure I'm quite possibly granted an immediate ticket into heaven for not going off on the customer service reps there. I have so much to catch up on. I haven't sent any email updates or have been able to blog in quite some time and I'm so excited to be back at it. I hope you all missed me, as I surely missed you all.

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